Return and Shipping Policy

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Return and Exchange Policy:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 to 10 working days. 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.  Then contact your credit card company, it may take some time before your refund is officially posted.  Next contact your bank. There is often some processing time before a refund is posted.  If you’ve done all of this and you still have not received your refund yet, please contact us at dannitimebeauty@gmail.com.  

Sale Items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.   

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at dannitimebeauty@gmail.com and send your item to: 2701 Little Elm Parkway, Suite 100, Little Elm, TX 75068. 

Shipping

To return your product, you should mail your product to: 2701 Little Elm Parkway, Suite 100, Little Elm, TX 75068.  You will be responsible for paying for your own shipping costs for returning your item(s).  Shipping costs are non-refundable.  If you receive a refund, the cost of return shipping will be deducted from your refund.  Depending on where you live, the time it may take for your exchanged product to reach you, may vary.  If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.  We don’t guarantee that we will receive your returned item.


Shipping Policy:

Where does Danni Time Beauty (DTB) ship?

Danni Time Beauty currently ships to the 50 states, Puerto Rico, and Canada. You may experience longer delivery times when shipping to Hawaii, Alaska, Puerto Rico, and remote areas up north in Canada.

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We are working on bringing DTB products everywhere around the world. Tag us @dannitimebeauty to let us know where you live!

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Tell me about shipping to the U.S. and Puerto Rico.

We offer two shipping speeds, because sometimes you can wait and sometimes you can't.

1. Standard (3-5 business days): $5.00
2. Rush (1-2 business days): $25

PS: Standard shipping is free when you spend $50 or more. Please allow 1 to 2 business days for us to receive and process your order. Please note, we only offer Rush Shipping to the 48 contiguous states.

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When will my order ship?

Here’s how it works: you order, we process, then we ship.

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Ordering takes a few seconds. Processing takes 1 to 2 business days (and orders placed after 1pm CST are processed the next business day). Then one of our carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!

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How long will it take to ship to Alaska, Hawaii, and Puerto Rico?​

You might experience a few extra days in shipping timelines. Shipping to these states will take about 11-15 business days.

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I'm having problems with the tracking.

Sorry about that! In a few cases, the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all, please reach out to us as soon as you can via email at dannitimebeauty@gmail.com.  We can give you the inside info.

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How can I edit my shipping address?

If your order is shipping to an incorrect address, please email dannitimebeauty@gmail.com.